Join the community on Discord — discord.gg/eclipsecc

Frequently Asked Questions

Everything you need to know before getting started with Eclipse.cc. Still stuck? Reach us on Discord 24/7.

Join our community on Discord for live support and feedback. Our reputation is built on consistently delivering working, undetected private builds.
No one can promise 0% risk. Our external private builds are tested daily vs EAC, BattlEye, VAC, Vanguard. Play sensibly, check status before loading, avoid rage settings — overwhelming majority stays ban-free for months.
Yes. External architecture with no fingerprint like injected free cheats. Live status dashboard shows safe/ updating — never load when marked updating.
We instantly mark it updating, ping Discord, stop loads. Fix usually within hours. Downtime compensated with extra subscription time.
You can, but secondary is safest. If main: legit settings, believable stats, no blatant rage in front of large lobbies. Most bans are manual reports, not software detection.
Only if HWID banned or you want extra protection. Spoofer rotates HW identifiers so you can play on fresh account after ban.
Instant after payment — email + My Keys. Check spam/junk, or open Discord ticket.
Payments via Stripe (card) and crypto. We never see/store card details, never sell data.
No. Download loader, enter key, launch. Step-by-step guide per product, 2-3 min setup. Discord 24/7 if stuck.
Yes. Join discord.gg/eclipsecc and apply via Creator ticket.
Windows 10 22H2+ and Windows 11 (all builds). Check status page for specific build notes. Disable Secure Boot / VBS only if guide says so.
Downtime = extra time credited automatically. Refunds are handled per our Terms — open a support ticket for more information.